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Service Manager: Agricultural Equipment

Details
Posted By:
Blain Johnson
Posting ID:
3741n4352
Location:
Florence, Sc 29501
Telephone:
314.787.6226
Tags:
 service   manager   agriculture   equipment 
Category:Customer Service
Listing Type:Job

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Service Manager: Agricultural equipment

Will oversee a team of techs and service writers to provide first class customer service to external and internal customers.
Will oversee all operations of the department including, schedules, budgets and training. Responsible for timely completion of all warranty work to maximize benefits to customer and dealership.

Qualifications:
3+ years of experience in service managers roll.
Knowledge of New Holland/Case IH warranties are a plus.
Track record of interfacing with customers to achieve satisfaction.
Must be able to coach team members to achieve performance benchmarks.
Computer literate.

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