Unlike many Affiliate programs in the Debt Settlement marketplace Quality Support Services’ (QSS) program should be considered more of a strategic business partnership, a long-term relationship offering significant benefits to both your company and your clients. We are not looking to trade links or purchase leads per se, rather we are looking for fully functional sales and marketing organizations, experienced in the financial services industry looking to expand their service offerings and develop new revenue streams by providing the country’s best debt settlement program to their clients.
We take an immense amount of pride in our program and the level of service we provide our clients and partners. We devote the time and resources needed to make sure you are successful…because if you are not successful as our partner, we are not successful as a business!
Start the process TODAY, 20 Reasons why You should join one of the largest and most successful Debt Settlement organizations in the United States.
20 REASONS WHY YOU SHOULD USE US NOW!
1. Client Retention Department with personal Account Managers 2. Trained, experience debt negotiators 3. 24 hour Approval Notification on all files 4. Customized Reporting and CRM 5. Bundled Settlements, years of data based on thousands of settlements 6. No software or training fees 7. Unlimited training & Support from Pioneers of the Industry. Exclusive access to our 40,000 square foot corporate headquarters 8. Top debt settlement legal team assuring ethics & compliance 9. 60%-75% split, based on Volume 10. $29-$49 Monthly Maintenance Fee, lowest in industry 11. 48 state attorney model - Cost to market in red states almost 50% cheaper than green 12. Ability to COOP in our marketing and get access to leads and marketing on a multimillion dollar scale instantly 13. No set up fee to become an affiliate 14. Partnered with Biggest Law Firm in the Nation – unparallel in the industry and gives us HUGE Credibility 15. Everything is done electronic with state of the art software, e-sign for client and affiliate 16. Annual retention of 79+% and 21 day outbound follow up call every 21 days throughout the clients program 17. Ability soon to do Tax Settlement and Secured Debt along with many other opportunities… 18. E-mail, text message and postcard for all scheduled updates in the program to consumer 19. Our MINIMUM PERFORMANCE STANDARD CLAUSE. The Minimum Performance Standard allows the client a refund of the 15% Service Cost paid toward a particular debt if we are unable to meet the set minimum standard of 35% debt reduction on the balance at the time of settlement. In addition, we will still provide negotiation services for that account to be settled at no additional cost. This way the client is assured of settlements of at least 35% debt reduction at the time of settlement or the client doesn’t have to pay us any of the 15% Service Cost on that individual account. 20. Through our training and techniques we will show you step by step how to write a Million Dollars per month and how to break and shatter industry plateaus and records. Our reps write a minimum of 75-100k per month and our Top Producers are writing 200k+ per month.
*We can also show a competitive analysis for them as well based on what they are currently at in regards to retention, pay out and cost to consumer…
ABOUT DEBT SETTLEMENT Wikipedia defines Debt Settlement as "an approach to debt reduction in which the debtor and creditor agree on a reduced balance that will be regarded as payment in full." • Consumer debt in the United States is currently at an all time high with estimates of approximately $1,000,000,000 in unsecured consumer credit card debt in the United States…and this year it is estimated that major creditors will be ‘charging-off’ as much as 10% of that debt! • The unemployment rate in the United States has been climbing for months, and is currently at one of the highest levels we have seen in 30 years. • Home foreclosures in parts of the United States have sky-rocketed, wages are decreasing and gas prices are rising again. In light of these recent economic conditions there has been an increasing demand for Debt Relief programs, in particular Debt Settlement, throughout the country. An alternative to other debt relief programs, such as bankruptcy, debt consolidation, or credit counseling, Quality Support Services’ "Debt Settlement Program" represents a uniquely aggressive and customer-centered approach to debt relief. Focused on minimizing harassment from collectors, Quality Support Services works aggressively to negotiate a settlement between its customers and their creditors. Once an amicable arrangement has been reached, customers are notified and in many cases, a customer’s debt is settled for as little as 50% of their current balance*, amounting to thousands of dollars in savings. With less to pay, a typical Quality Support Services client can become totally debt free in as little as 24-36 months through an affordable monthly payment.* If you are interested in entering the marketplace of Consumer Debt Settlement, QUALITY SUPPORT SERVICES can provide you with the support, training, guidance, dedication and back-office processing you will need to develop, and grow a prosperous debt settlement business. WHY YOU SHOULD PARTNER WITH QUALITY SUPPORT SERVICES
Quality Support Services is a leader in the debt settlement industry and we excel in helping our clients achieve the financial freedom that comes with being debt free! The Power of Numbers: The Size and Scope to Deliver some of the Industry’s Best Results • We are one of the largest Debt Settlement Company in America managing over $1 billion in debt. • We have over 20,000+ clients in our program each with an average of 7 credit accounts in the program. • We are settling over $20 million of debt for our customers every month (and growing). • Our management team is made up of individuals who excel in their respective fields and whom have extensive levels of experience. They are pioneers in the industry with over 125 combined years of financial services experience. • Our Technology and Business platform for our Affiliates is a powerful and very flexible tool that increases productivity, consistency in process and eases regulatory compliance in order to accommodate each individual state’s UDMSA and Consumer Protection laws. • We review each and every customer’s specific financial situation prior to enrollment to assess whether our program truly offers the right solution and will even go so far as to refer client’s to other organizations and services when we aren’t the best fit for that customer. • We negotiate accounts as part of a large portfolio, giving us the leverage to attain optimal settlements. • We have a world-class customer services organization that leads QUALITY SUPPORT SERVICES’s charge in maintaining industry-leading client retention rates. • Our aggressive Settlement Department adds to the success of our program and high graduation rates with their attention to customer detail and superior settlement results. • We provide 24/7 online account access to all of our clients along with a new online consumer portal to help clients stay informed and in control of their program. • Our active participation and leadership role in the legislative community provides QUALITY SUPPORT SERVICES with the ability to remain on the fore-front of regulation decisions, allowing QUALITY SUPPORT SERVICES and our Affiliates to remain in complete compliance with the FTC and various state UDMSA laws, but to also help shape future legislation to foster a as it relates to our industry and our customers. • Comprehensive, on-site training program that will provide you with the knowledge and skill sets you need to excel in Debt Settlement. In addition, QUALITY SUPPORT SERVICES will provide continued and ongoing guidance and sales consultation to insure you remain in regulatory compliance, are keeping up with the industry trends and are operating as efficiently as you are able. • And more…. Our Vision & Values To use our unrivalled experience and unique Debt Negotiation Process to get our Clients back on their financial feet as soon as possible To ensure that our Customer Service continues to be rated #1 in the industry To be the best Debt Relief and Debt Assistance organization in America To keep the character of our business intact - real people will always be available to speak with our clients about their issues To help you on the path to financial freedom, living as stress free and comfortable as possible To provide the highest quality of service and support at all times Leader in Promoting Industry Regulation and Consumer Protection • QUALITY SUPPORT SERVICES is a leader in establishing consumer protections and effective regulation efforts on state by state basis in connection with and on behalf of TASC. • Quality Support Services is demanding and setting higher standards for the debt settlement industry. • QUALITY SUPPORT SERVICES continuously works with several state legislatures to protect consumers' rights. • Our goal is to ensure that consumers have all the available information and can make decisions based on their needs, including full transparency of options. The QUALITY SUPPORT SERVICES Family – Our Employees simply are the Best • About 300 highly-trained U.S. professionals that provide a level of customer satisfaction unmatched in the industry. Headquartered in Irvine/Orange County area. All employees go through in depth training and repeated quality assurance monitoring. • Huge managerial focus on a positive employee centric culture which translates to superior customer service. • A culture premised on shared values and a concern for teammates and our clients – based on our “Client for Life” philosophy. • Our customer service agents work in the same office buildings as the CEO’s and the top executives, assuring direct, executive-level oversight and quality assurance. We are all part of one big TEAM. Certifications & Memberships • International Association of Professional Debt Arbitrators (IAPDA) – Platinum Member. • Member of The Association of Settlement Companies (TASC). • TASC "Best Practices Accredited." • Accredited by BSi Management Systems: "Accreditation is when an organization that provides certification, testing and inspection services is assessed by a third party against internationally recognized standards. It demonstrates the organization’s competence, impartiality and performance capability and is the key to reducing risk and ensuring that consumers, suppliers and purchasers can have confidence in the services provided." • Licensed and Bonded. • D&B member. • A+ Rated BBB Member
ABOUT QUALITY SUPPORT SERVICES Who We Are Quality Support Services is a group about 300 employees strong and growing – known internally as "The Family". We’re energetic, smart & compassionate - but most importantly we’re all about helping our customers through a tough financial time in their lives. We were founded in 2002 by Pioneers in the Debt Relief Industry and have built the best management team around – with over 125 Years combined financial services experience. Quality Support Services works out of its main 40,000 square foot headquarters in Irvine, CA. Our customers, 20,000 and growing, are spread widely across the United States. Our Mission To provide First Class Service, multiple financial solutions and education - enabling consumers nationwide to reduce debt, build wealth and achieve financial freedom. To Help American Family’s Become Debt FREE! What We Do We help people improve their financial blueprint and well being. This might mean helping consumers get out of debt for the least possible personal cost or it might be conducting intense financial consultations, educating the consumer and recommending the appropriate financial solution. Our core services offer debt relief through debt settlement programs, referrals to Bankruptcy attorneys and also to non-profit credit card counseling. We approach the business from the consumer perspective and represent the consumer exclusively (not the banks or other agendas) – we become your advisor and number one advocate - helping you re-establish and position yourself for a solid financial footing as quickly as possible. Responsible and Proven Leadership Quality Support Services is committed to elevating the standards of our industry and we place the appropriate emphasis on our responsibility for our valued customer base. We are on Accredited Members of TASC, USOBA, IAPDA, and the BBB - focused on elevating business standards and industry regulation. We are settling tens of thousands of debt accounts with 35-50% average settlements. We initiate and proactively influence regulatory compliance and legislative processes for licensing and consumer protection and are leading industry lobbying efforts to create favorable legislation. What QUALITY SUPPORT SERVICES provides you and your clients!
Affiliate Support – QUALITY SUPPORT SERVICES will provide complete rundown of how to get started and steer you in the right direction. You will go through FREE extensive training with one of our Account Reps in your area discussing the business in detail, Federal & State regulations pertaining to the industry and the entire debt settlement process related to our company. QUALITY SUPPORT SERVICES will review your website, prepare your client enrollment docs, welcome packages and qualifying calculators prior to you getting started. You will also receive complete training handouts for your salespeople.
Enrollment – Our underwriting department provides you with a submission approval form on every file and our proprietary back-end software allows us to enroll all your clients in our system so that there are no delays. The speed of our system is second to none, this way your clients don’t miss a beat.
Client Services – QUALITY SUPPORT SERVICES's back-end support includes verification and processing of enrollment documents, delivery of personalized Welcome Packs and quarterly personalized Newsletters. Client services will also perform quality control compliance welcome calls reviewing the program with all clients. QUALITY SUPPORT SERVICES's technology gives us a cutting edge and allows you to focus on sales and marketing.
Back End Support – QUALITY SUPPORT SERVICES will be servicing of all of your clients, including providing each and every client with a direct line to their own personal Account Manager. The account manager will consistently be in contact with your clients throughout the term of the program, making sure they understand the process and making sure the client is providing us with all the pertinent information needed.
Client Retention - QUALITY SUPPORT SERVICES's number one focus will always be Client Retention. Our proven back-end Support & Service system sets us apart from the competition, allowing us to maintain some of the lowest cancellation percentages in the industry. QUALITY SUPPORT SERVICES designates an entire separate department strictly for Client Retention. We understand the importance of making sure your client completes the program and gets out of debt as soon as possible. Make sure to ask what makes our retention team special!
Negotiations (settlement) – Our fully trained debt negotiators and legal team have professional training and proven success, which ensures successful debt settlement on your behalf. All negotiators are required to complete extensive training prior to settling any debts for your clients. We are not satisfied unless your clients are satisfied!
Legal & Arbitration Resources – QUALITY SUPPORT SERVICES has the legal & arbitration resources to keep your clients focused and stress free in order to receive the best settlement or outcome. This time consuming effort results in less complaints for your company and less stress for your clients.
Reports – QUALITY SUPPORT SERVICES will provide you numerous reports to track your success, including client retention reports and enrollment reports. Our reporting system makes tracking your production as simple as can be!
For more information or to upgrade your existing backend service provider. Or to setup an appointment to come into our 40,000 square feet corporate headquarters contact:
Troy Davis Director of Affiliate Relations, Quality Support Services (QSS) Office: 949.436.8769 949.436.TROY