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Collection Specialist

Posted By:
Chad Chilton
Posting ID:
 legal   collectors 
Category:Legal / Paralegal
Listing Type:Job
Employment:Full Time
Company:Goodman & Poeszat, PLLC

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As a Collection Specialist, you will make demand for payment upon consumers and/or business through letters and telephone calls, conduct precursory skip-tracing and asset location research, assess the circumstances surrounding the account and decide upon an appropriate course of action, including litigation. In addition, you will determine reasons for non-payment, resolve disputes between customers and clients, negotiate settlements and payment arrangements, offer suggestions to customers on how to meet their financial obligations and advise them as to the possible consequences of not meeting their obligations and make recommendations to the client on how to proceed with the account.

Preferred Skills:
Experience preferred, either collection, call center, customer service or sales experience
Excellent analytical, communication, sales and negotiating skills
Ability to set and reach personal goals
Ability to work with others to achieve company and client goals
Solid computer and typing skills and Microsoft Word, Outlook and Excel experience
Knowledge and understanding of state and federal collection regulations, including the Fair Debt Collection Protection Act.

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