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Tier Ii Helpdesk Technician

Posted By:
Michelle Klemansky
Posting ID:
Kansas City, Ks
 citrix   windows   server   help   desk 
Category:IT / MIS / Networks
Listing Type:Job

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COMSYS currently has 2 openings for a Tier II Helpdesk Technician. This is a 6 month contract to hire opportunity in Kansas City, MO. Pay is dependent upon experience. COMSYS offers full comprehensive benefits, matching 401K, paid training, relocation assistance, and referral rewards.

Job Description:

• Monitoring and troubleshooting Windows servers and network connections in a Citrix environment.
• Uses a Lotus Notes system for logging trouble tickets but client is moving to ServiceNow as their trouble ticket system.
• The technician will be fixing and resolving issues with print servers using a Citrix profile, Windows 2000 servers (they’re moving to 2003 and 2008 servers shortly), and application servers for their Warehouse Management System.
• Cleaning up disk drives when they’re overloaded with data and performing general Windows navigation and network tasks.


Citrix, Windows Server 2000, 2003, 2008.


Work schedule is four 10-hour days which will vary throughout the week and the hours are 4:30PM to 3:30am. These are NIGHT shift.

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